To view your transactions and payment history, log in to your portal and select "Statement" from the "Your Account" drop-down menu. This will give you a history of payments made and your current credit or debit balance as well as the latest payment attempt and the status of this. These will be listed by:
- Description, for example, charging sessions or card renewal
- Balance of the account
If you have any queries about a session or you don't recognise some activity on your account, email firstname.lastname@example.org, explaining the issue.